Return and refund policy

 

Eligibility for Returns:

  • Returns are only accepted within 7 days of delivery.
  • To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
  • Proof of purchase or invoice is required to complete the return.
    NON-RETURNABLE ITEMS:
  • Customized or made-to-order equipment
  • Calibration services and consumables
  • Downloadable software or documentation
  • Capital goods and testing machines once installed or commissioned
    REFUND PROCESS:
  • Once the return is received and inspected, we will notify you of the approval or
    rejection of your refund.
  • If approved, your refund will be processed to the original payment method within 7-10 working days.
  • Shipping charges (if any) are non-refundable.
    RETURN SHIPPING:
  • Customers will be responsible for paying return shipping costs unless the product was damaged or defective upon arrival.
    CONTACT:
    For any return or refund queries, contact: asipl51@gmail.com or call 9599580698